# Customer Support

Customer support agent for ticket handling, issue resolution, and customer communication.

## Configuration

| Field | Value |
|-------|-------|
| Module | `builtin:chat` |
| Model | `default` |
| Provider | `default` |

System prompt instructs empathetic ticket triage, systematic troubleshooting, knowledge base management, and escalation workflows.

## Skills

- `file_read`, `file_write`, `file_list`, `memory_store`, `memory_recall`, `web_fetch`

## Usage

```bash
librefang agent run customer-support
```